Customer Service

Customer Service Opportunity

Customer Service that Exceeds Expectations

The apexx equipment team is committed to exceed your expectations from the time your purchase your veterinary equipment to after the sale when you may have questions. Our responsive support will give you complete peace of mind so you can focus on your patients. We value your time and make your questions a priority!

We are available to answer your questions Monday through Friday, 8AM - 5PM (Mountain Time). For immediate service, call us at 1-800-211-0036. If you have a less urgent matter, please fill out the form on the bottom left.

Our Unique Process: Every morning, the apexx Equipment team meets to review and discuss each Customer Service Opportunity (CSO). After understanding the opportunity, an action plan is set in place. The CSO board is continually updated as actions are completed and solutions delivered. A CSO is taken off the Board when it’s resolved to the Customer’s satisfaction.

Not to toot our own horn, but many of our customers tell us that our service and support actually exceeds that provided by some manufacturers. Remember that when you buy from apexx, the value of your equipment investment is increased and also protected by our exceptional support.